Delivery Information

Dear customer, some deliveries may take a few more days than expected.
We will update you as soon as your order has been shipped.
We apologize for the inconvenience and thank you for your patience.

UK Delivery

We offer a range of delivery options to receive the Products purchased on our Site. You can choose the one that best suits your personal needs.

Please consider the one below as an estimated time of delivery; the actual delivery time is displayed at checkout.

Standard Delivery: £4 (Free on orders over £85)

• Orders will be delivered within approximately 2-4 or 5-7 working days depending on which warehouse your order ships from.
• Northern Ireland orders will be delivered within approximately 5-7 working days.
• Delivery is Monday to Friday during business hours.
• Orders placed before 10 am (GMT) Monday to Friday will be dispatched within 2 working days.
• For the most recent updates, please always refer to your tracking information provided in the shipping confirmation email and also in My Orders section.
  
  

Shipment tracking

• You can track shipment of your Products here: Track your order
  

• It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
• We will be unable to change the delivery address on Orders after checkout.
• If there is no one at the indicated nominated delivery address who can accept delivery of Products, the carrier will leave a notification.
• Title to and risk of loss in your Products will pass to you when you take possession of the Products.
• All products are shipped from our warehouses in Gatwick (United Kingdom).
• We only deliver in: United Kingdom (including Northern Ireland and the Isle of Man)
• We do not deliver in: British Overseas Territories, the Channel Islands, Gibraltar and British Forces Post Offices, Livigno, Vatican City and Republic of San Marino, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, Gibraltar, Canary Islands and Balearic Islands, Büsingen, Helgoland, Åland Islands, Fær Øer Islands and Greenland, PO Boxes.

EU Delivery

We offer a range of delivery options to receive the Products purchased on our Site. You can choose the one that best suits your personal needs.

Please consider the one below as an estimated time of delivery; the actual delivery time is displayed at checkout.

Standard Delivery: 5€ (Free on orders over 85€)

• Products are delivered within 4-5 working days.
• Delivery is Monday to Friday during business hours.
• Shipment tracking
• You can track shipment of your Products here: Track your order

• It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
• We will be unable to change the delivery address on Orders after checkout.
  
• If there is no one at the indicated nominated delivery address who can accept delivery of Products, the carrier will leave a notification
• Title to and risk of loss in your Products will pass to you when you take possession of the Products.
• All products are shipped from our warehouses in Oberhausen (Germany)
• We only deliver in: Austria, Belgium, Denmark, France, Finland, Germany, Ireland, Italy, Netherlands, Spain, Sweden, Switzerland.
• We do not deliver in: British Overseas Territories, the Channel Islands, Gibraltar and British Forces Post Offices, Living, Vatican City and Republic of San Marino, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, Gibraltar, Canary Islands and Balearic Islands, Büsingen, Helgoland, Åland Islands, Fær Øer Islands and Greenland, PO Boxes.